September 11, 2006
8:27-8:30
Craig Marquis, listening to information coming from flight attendant Betty Ong on Flight 11, calls American Airlines’ system operations control center in Fort Worth. He says, “She said two flight attendants had been stabbed, one was on oxygen. A passenger had his throat slashed and looked dead and they had gotten into the cockpit.” He relays that Ong said the four hijackers had come from first-class seats: 2A, 2B, 9A, and 9B. She said the wounded passenger was in seat 10B. [Boston Globe, 11/23/2001] Note that this conflicts with the seats flight attendant Amy Sweeney gives for the hijackers at about the same time (see (Before 8:26 a.m.)): 9D, 9G, and 10B. By 8:27 a.m., this information is passed to Gerard Arpey, the effective head of American Airlines that morning. By 9:59 a.m., counterterrorism “tsar” Richard Clarke and other top officials receive the information. [Clarke, 2004, pp. 13-14]
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